Employment Type

: Part-Time


: Healthcare - Allied Health

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Summary:  As a Patient Flow Coordinator, you will be responsible for the effective daily coordination and monitoring of Patient Transportation services activities through timely and accurate dispatch and management of customer transportation requests and efficient assignments of transport personnel. 

Essential Duties and Responsibilities:

  • Continuously monitors and improves departmental performance through timely dispatching of patient transport requests and personnel activity status.
  • Resolves problems related to patient, visitor, staff or employee complaints.
  • Utilizes effective dispatching logic in prioritizing tasks, dispatching assignments to the appropriate personnel in order of availability and proximity while maximizing productivity.
  • Ensures compliance with policies and procedures for departmental operations.
  • Manages the Patient Transport Department in Operations Manager’s or Supervisor’s absence if required.
  • Motivates staff to function as a team in achieving goals and maximum productivity.
  • Adheres to and promotes associates’ compliance to standard universal and disease-specific precautions and the OSHA blood borne pathogen standard; work to comply with all federal and state regulatory agencies.
  • Understands and applies knowledge of basic patient transport concepts, infection control practices, and proper body mechanics.
  • Monitors supplies and equipment; makes purchase recommendations as needed.
  • Performs other duties as assigned.

  • Qualifications:

  • Ability to plan, organize, coordinate and direct the activities of transport requests and associates’ productivity.
  • Analytical ability to constantly evaluate task and personnel status; interpret demand and response times in accordance with patient acuity and personnel availability.
  • About Compass Group: Achieving leadership in the foodservice industry

    Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

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